Sourcing custom jewelry from China can feel like a black box. This walkthrough opens that box and shows you exactly what happens from first inquiry to after-sales support. We'll focus on hypoallergenic titanium steel and 316L stainless steel—materials that are nickel-free and lead-free, meeting EU REACH and California Prop 65 limits. Whether you're a wholesale buyer, online seller, boutique owner, or dropshipper, understanding each stage helps you plan, budget, and launch with confidence. China Jewelry Factory, based in Meilong, Guangdong, offers OEM/ODM services with custom logos and low minimum order quantities. Let's walk through the timeline together.
Inquiry: Defining Your Custom Jewelry Project
Every custom project starts with a conversation. You share your vision: style references, target material, quantity, and branding needs. If you're unsure about materials, we'll guide you. For skin-contact pieces, we recommend 316L stainless steel—it contains molybdenum, making it more corrosion-resistant than 304 and the standard for surgical and body jewelry. Titanium steel is another excellent hypoallergenic option. Both are nickel-free and lead-free, compliant with EU REACH and California Prop 65. During inquiry, we'll also discuss your target market and any specific testing requirements. You don't need to have everything figured out; our team helps refine your idea into a workable spec. We'll ask about your logo, packaging preferences, and expected timeline. This initial stage typically takes 1–2 business days, and there's no obligation. It's simply a discovery call to see if we're the right fit for your project. We respond to all inquiries within 24 hours.
Quotation: Transparent Factory-Direct Pricing
Once we understand your project, we prepare a detailed quotation. Because we're a factory, not a trading company, you save 50–70% compared to sourcing through intermediaries. Your quote includes unit price, MOQ, tooling or mold costs (if applicable), plating options, and estimated production lead time. We'll also specify shipping terms—we offer fast DHL/FedEx shipping with free shipping on orders over $50. Our pricing reflects the materials used: for example, hypoallergenic titanium steel and 316L stainless steel pieces may cost more than alloy but offer superior durability and skin safety. We'll break down costs so you can see exactly where your money goes. If your budget is tight, we can suggest alternative materials or simpler designs. Quotations are valid for 30 days, and we're happy to adjust based on your feedback. Expect your quote within 2–3 business days after inquiry.
Sampling: Seeing and Feeling Your Design
Before mass production, we create a physical sample. This is your chance to verify quality, finish, and fit. Sampling takes 7–10 days. During this stage, we produce a pre-production prototype using the same materials and processes as the final order. You'll receive photos and, if needed, the physical sample via courier. We encourage you to wear-test the sample—especially for hypoallergenic claims. Our titanium steel and 316L stainless steel pieces undergo a 48-hour salt spray test to guarantee corrosion resistance and durability. This rigorous testing means our jewelry remains comfortable and irritation-free even with daily wear. If adjustments are needed, we'll revise and resubmit. Up to two rounds of sample revisions are included. Once you approve the sample, we lock the specifications and move to production. Sample fees are typically credited toward your bulk order.
Production: Manufacturing Your Custom Jewelry
With approved samples, your order enters production. Our factory in Meilong, Guangdong, runs a streamlined line for OEM and ODM projects. Production time varies by complexity and quantity, but typically ranges from 15–25 business days after sample approval. We maintain strict material traceability: all 316L stainless steel and titanium steel are sourced from certified suppliers. Our 632 original styles serve as a starting point—you can customize any of them or create something entirely new. During production, we provide weekly progress updates. If you have a tight deadline, we offer expedited production for an additional fee. Our capacity handles both small and large runs, and we're comfortable with low MOQ requirements. We also offer custom logo application—laser engraving, stamping, or plating—depending on your design. Rest assured, your order is in experienced hands.
Quality Control: Three-Stage Inspection and Digital Reports
Quality is non-negotiable. We follow AQL 1.5/4.0 inspection standards and conduct three-stage inspection: incoming materials, in-process, and final random sampling. Every bulk order includes a digital QC report with photos and measurements. We test for plating thickness, color consistency, clasp functionality, and surface defects. For hypoallergenic claims, we verify nickel and lead content through third-party lab testing upon request. Our 48-hour salt spray test ensures corrosion resistance. If any batch fails, we isolate it and rework or replace before shipping. You receive the QC report before dispatch, so you can review and approve. This transparency reduces risk and builds trust. We also welcome third-party inspections at your expense. Our goal is zero defects, and our track record speaks for itself.
Shipping: Fast, Tracked, and Reliable
Once your order passes QC, we pack it securely and ship via DHL or FedEx. Shipping typically takes 3–7 business days depending on destination. We provide tracking numbers within 24 hours of dispatch. For orders over $50, shipping is free. We handle all export documentation, including commercial invoices and packing lists. If you're dropshipping, we can ship directly to your customers with neutral packaging. We also offer custom packaging options—boxes, pouches, and inserts—with your branding. Insurance is available for high-value orders. We'll keep you informed at every step. If customs delays occur, we'll help resolve them. Our logistics team is experienced in international shipping and can advise on the best carrier for your region. You can also arrange your own shipping account if preferred.
After-Sales: Support Beyond Delivery
Our relationship doesn't end at delivery. We offer a 30-day warranty on manufacturing defects. If you encounter issues, contact us with photos and order details; we'll assess and provide a solution—replacement, repair, or credit. We also offer restocking for unsold inventory under certain conditions. For OEM/ODM clients, we keep your molds and specifications on file for future orders, ensuring consistency. Our team is available for ongoing support, whether you need reorders, design tweaks, or market advice. We value long-term partnerships and strive to be your go-to factory for hypoallergenic titanium steel and 316L stainless steel jewelry. Many of our clients start with a small trial order and scale up. We're here to grow with you.