Inquiry: Defining Your Custom Jewelry Brief
Every successful custom jewelry project starts with a clear brief. When you contact China Jewelry Factory, we ask about your target material—hypoallergenic titanium steel, 316L stainless steel, 925 silver, or pearl and zircon accents—your preferred styles (necklaces, rings, earrings, bracelets), and your quantity needs. Because we operate with a low MOQ of just 5 pieces per style, you can test multiple designs without overcommitting. If you are unsure which metal suits sensitive skin, our team explains that all our materials are nickel-free and lead-free, meeting EU REACH and California Prop 65 standards. We also ask about your branding goals: do you need custom logos, special packaging, or a specific finish? This early conversation prevents costly revisions later. You will receive a written summary of your requirements within one business day, so nothing is lost in translation.
Quote: Transparent Pricing and Timeline
After the inquiry, we prepare a detailed quotation. Pricing depends on material, design complexity, stone setting, and order volume. We do not hide fees; you will see the per-piece cost, any mold or setup charges, and shipping estimates. For OEM/ODM projects, we outline the sampling fee and note that sampling takes 7–10 days. If your order exceeds $50, shipping is free via DHL or FedEx. We also clarify that you can mix and match styles to reach the minimum order quantity, which is especially useful for boutique owners and dropshippers. Our quote includes a production timeline: typically 15–25 days after sample approval, depending on order size. We encourage you to compare our quote with other suppliers, but we are confident that our factory-direct pricing and compliance documentation—SGS/Intertek reports on request—give you a clear advantage.
Sample: Bringing Your Design to Life
The sample stage is where your idea becomes tangible. Our designers create a 3D render or physical prototype based on your brief. For custom logos, we can engrave or emboss your brand on the jewelry. Sampling takes 7–10 days, and we ship the sample via DHL or FedEx for your approval. You can request adjustments to size, plating color, stone placement, or clasp type. We recommend testing the sample for comfort and durability, especially if you target customers with sensitive skin. Our titanium steel and 316L stainless steel pieces undergo a 48-hour salt spray test to guarantee corrosion resistance, so you can be confident in the final product. Once you approve the sample, we proceed to production. If changes are needed, we revise and resend until you are satisfied. This iterative approach ensures your custom jewelry meets your exact specifications.
Production: Precision Manufacturing at Scale
With the approved sample as your reference, our factory in Meilong, Guangdong, China, begins production. We produce over 632 original styles, and your custom design is added to our capabilities. Our production line handles necklaces, rings, earrings, bracelets, and anklets, using hypoallergenic titanium steel, 316L stainless steel, 925 silver, and pearl or zircon accents. Each piece is crafted with attention to detail: secure stone settings, smooth edges, and consistent plating. We maintain a low MOQ of 5 pieces per style, so even small brands can order custom designs without excessive inventory. Production typically takes 15–25 days, and we provide regular updates. If you need to scale up or add styles, we can accommodate within the same production run. Our team follows strict protocols to ensure every item matches the approved sample in material, finish, and dimensions.
Quality Control: AQL 1.5/4.0 Inspection and Material Testing
Quality control is not an afterthought; it is built into every stage. After production, our QC team performs an AQL 1.5/4.0 inspection, a widely recognized sampling standard that checks for defects like scratches, loose stones, or improper plating. We also verify that all materials remain nickel-free and lead-free, complying with EU REACH and California Prop 65. For titanium steel and 316L stainless steel, we conduct a 48-hour salt spray test to confirm corrosion resistance. If you require independent verification, we can provide SGS/Intertek reports on request. Any defective items are removed and reworked or replaced before shipping. We document the inspection results and share them with you. This rigorous process ensures that your customers receive safe, durable jewelry that meets their expectations. You can also request pre-shipment photos or videos for full transparency.
Shipping: Fast, Tracked Delivery Worldwide
Once your order passes QC, we pack it securely and ship via DHL or FedEx. Shipping is free for orders over $50, making it cost-effective for small and large buyers alike. We provide tracking numbers so you can monitor your shipment. Delivery typically takes 3–7 business days depending on your location. For bulk orders, we can arrange air or sea freight to reduce costs. We handle customs documentation and ensure that all packages are labeled correctly. If you are dropshipping, we can ship directly to your customers with neutral packaging or your branded inserts. Our logistics team is experienced in exporting to North America, Europe, and beyond, and we stay updated on any regulatory changes that might affect your shipment. You will receive a shipping confirmation with all necessary details.
After-Sales: Support Beyond the Sale
Our relationship does not end when your order ships. We offer after-sales support for any quality issues, and we stand behind our products. If you encounter a problem, contact us with photos and order details, and we will resolve it promptly—whether through replacement, refund, or credit. We also welcome feedback that helps us improve. For OEM/ODM clients, we can assist with future reorders and design updates. Because we maintain a low MOQ of 5 pieces per style, you can reorder popular designs quickly. We also provide guidance on jewelry care to help your customers enjoy their pieces longer. Our goal is to be your long-term partner, not just a one-time supplier. With 632 original styles and custom capabilities, China Jewelry Factory is ready to bring your jewelry brand to life.